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Contact UW Dining

HFS Central Office, Terry Hall, Box 355611
1045 NE Campus Parkway
Seattle, WA 98195
Phone: 206-685-4950
Fax: 206-616-6516
Office Hours: Mon–Fri, 8 am–5 pm

We Want To Hear From You

Thank you for dining on campus. Please take a moment to complete this form to let us know how we're doing and help us plan for future improvements.
Would you like us to contact you?:
If yes, please provide your contact information.
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Vending on Campus

Our goal is to provide convenient and trouble-free food and beverage vending machines to the campus community where our customers work, study, relax and live 24 hours a day, seven days a week. Campus vending machines accept the Dining Account, Husky Card Account, Google Pay, Apple Pay and all major credit cards.

Refund Requests or Malfunctioning Machines

You may request a refund by emailing Please describe the problem and provide your UW student or employee ID number along with the amount of the transaction. If your Husky Card Account was charged for a product you did not receive or if you lost cash in the machine, we can send a refund to your campus mail box or off-campus address.

To report a malfunctioning machine, email us at Please be as specific as possible regarding the machine location, type of machine and the problem so that the service technicians are able to make repairs quickly.