Training guides and courses
Our goal at HFS is to provide the best possible service for all of our customers. In addition to excellent service, we work to ensure our student employees have a positive experience. To support your success, please complete the following trainings. Please complete all of the training courses, unless your supervisor has advised you that the course is not required for you.
As you complete each course, be sure to write down the confirmation code you receive. You must provide your supervisor with a completed list of confirmation codes.
The Student Employment Welcome Guide
This guide is sent to student employees with the job offer and provides student employees with all of the information needed to get started, including what students need to accept the job offer and get paid. For UW Dining student employees, the welcome guide also provides an introduction to UW Dining and should be completed before attending the in-person orientation.
Read the Student Employment Welcome Guide
Washington State Food Worker Card
The safety and quality of the food we serve is important to us. UW Dining employees are required to have a valid Washington State food worker card. The card costs $10 to obtain or renew. Staff members must keep a copy of the card with them at work and submit a copy to the UW Dining Administration Office (located in 109 Terry Hall) before their first shift.
Get your Washington State Food Worker card
UW Dining Operational Safety
This training provides an overview of operational safety principles for all UW Dining locations. We will be covering several areas of focus that will help ensure a safe environment for UW Dining employees and guests.
Complete the Operational Safety course
UW Dining Mission and Values
This course is an introduction to UW Dining's Mission and Values. We will learn how these intersect with customer service, guide our daily work, and form the basis for our operational decisions.
Take the Mission and Values course
A Safe and Healthy Workplace
All staff are expected to complete this online training about your rights and responsibilities to and for a safe and healthy workplace.
Take the Safe and Healthy Workplace course
Food Allergens
It is important that all staff members who handle food be responsive to students' and other customers' food allergies.
Complete the Food Allergy Awareness training
Use of State Resources
University employees may not use state resources (including any person, money, or property) under their official control or direction or in their custody, for personal benefit or gain
Take the course on the Use of State Resources
Pronouns: Why They are Important
To support a welcoming and inclusive environment for students, staff and guests, HFS staff are asked to complete an introduction to an inclusive use of pronouns.
Complete the Pronouns training
Customer Service
Each of us plays an important role in supporting the student experience at the University of Washington. Whether you are working directly with students or supporting from behind the scenes, each of us has the opportunity to make someone's day.
Complete the Customer Service training
Back Safety
All staff members who are required to lift 20 pounds as part of their job duties must complete the UW's Back Safety Training. This includes all UW Dining employees and some other units as well. If you are unsure if this applies to you, please confirm with your manager whether to complete this training.
Take the Back Safety course
COVID 19 Safety
A University-wide training has been developed by Environmental Health & Safety to ensure all UW staff are well-informed about how to keep our community safe.
Go to the UW Covid 19 Safety training
Safety of Minors
All UW employees are legally mandated reporters of suspected child abuse or neglect. This Safety of Minors online course will provide you the needed information to uphold your responsibility as a UW employee.
Take the Safety of Minors course
Cashier Training
This course is required for all staff who operate cash registers. Please ask your supervisor if you should complete this course.
Go to the Cashier Training course
Asbestos General Awareness
All staff members must take this training to learn how to recognize and report the possible presence of asbestos in the workplace.
Complete the Asbestos Awareness training
Fire Extinguisher Training
Being able to properly use a fire extinguisher is important for workplace safety. In this course you will learn about the different types of fire extinguishers and how to use them.
Go to the Fire Extinguisher training course
Inside HFS 101
This course is designed for staff who use InsideHFS, the Microsoft SharePoint site used to store documents and manage internal processes. The vast majority of UW Dining student employees will not complete this course, unless working in an office. Please ask your supervisor if you should complete this course.
Take the Inside HFS 101 course
PCI Compliance Training
This course is required for any student staff who interact with credit cards or cash registers.
Go to the PCI Compliance training