Check the Husky Card Office Coronavirus Response page for information specific to our policies and procedures during the coronavirus outbreak.
If you are experiencing issues with your Husky Card or have general inquiry questions we ask that you please email us at email@example.com or call (206) 543-7222. In most circumstances, we will be able to resolve issues and answer questions and you will not need to visit our office. New students and employees should contact us with their UW ID number prior to visiting in order to first confirm eligibility for the Husky Card.
Students who are eligible to register, or who have already registered, may obtain their UW ID cards (Husky Cards).
Obtaining a Husky Card
Eligible students may obtain their Husky Card by visiting the Husky Card Account & ID Center at any time during regular office hours. On-campus Advising & Orientation sessions through First Year Programs will include a stop at the Husky Card Account & ID Center as part of their itinerary. You will need to have your UW student ID number and U.S. state- or federally-issued photo identification with you (such as a driver's license or passport). We do not accept high school IDs. ID Center Locations
Taking care of a Husky Card
It is important for cardholders to take proper care of their Husky Card. The technology that makes your card work includes an antenna, electronic chip and magnetic stripe. There are three primary reasons why your Husky Card would stop working:
- Damage to the antenna or damage to the bond between the chip and the antenna will destroy the card.
- Exposing the card to electrostatic discharge can damage the integrated circuit.
- Strong magnetic fields can wipe out the programming on the card's chip. Keep your Husky Card away from wireless chargers.
When Husky Cards fail, it is frequently the result of unintentional abuse by the cardholder. Below is a list of common actions that damage Husky Cards:
- Punching a hole or slot in the card
- Machine washing the card
- Exposing the card to extreme heat (i.e., direct sunlight on the dash of your car, clothes dryer, iron)
- Using the card as an ice scraper for the windows of your vehicle
- Bending, twisting and/or crimping the card
- Exposing the card to chemicals including organic solvents, thinners and/or alcohol
Keeping your card in a protective cover or holder is the best way to ensure a long, functional life. Cardholders will be charged a fee for the replacement of a damaged Husky Card.
If you lose your Husky Card, log into the Online Card Office as soon as possible to freeze your Husky Card Account and/or Dining Account. During regular business hours you may also call the Husky Card Account & ID Center at 206-543-7222 to request that a staff member freeze your account(s) on your behalf.
To replace your Husky Card, go to the Husky Card Account & ID Center. You may be required to show your legal photo identification to obtain a replacement card. A nonrefundable fee of $25 is charged for replacement of lost or damaged Husky Cards. There is no additional charge to replace the U-PASS; however, because the ORCA card readers do not update immediately with new card information, you will not be able to use the U-PASS for transit for 24–48 hours after replacing your Husky Card.
The Husky Card contains an embedded RFID microchip processor that communicates with card-reader equipment. U-PASS members need a Husky Card to use U-PASS on transit. The smart chip functionality will only be activated for those who have been billed for U-PASS privileges. Once activated, hold the card to ORCA card readers for full-fare coverage. You should see a green light and hear a beep. Visit UW Commuter Services for more details about using your Husky Card for transit.
Most Seattle-campus students are enrolled in the Universal U-PASS program, and the U-PASS charge will automatically appear on their tuition statement. The ORCA-powered U-PASS will be active for transit one week before the quarter starts, and you must tap your new Husky Card on an ORCA card reader to finalize activation each quarter. (Note: Failure to finalize activation of your U-PASS will not result in a refund of the U-PASS charge). ORCA card readers are available on all Seattle Metro buses and light rail stations. For more details on finalizing U-PASS activation, please review UW Commuter Services information on the student U-PASS.
Optional purchased student U-PASS
Some students are not eligible for the Universal U-PASS. However, they may be able to purchase an optional U-PASS membership.
The Husky Card is the property of the UW and is not transferable. Do not allow others to use your Husky Card, doing so is a serious misuse of the Husky Card and as such subjects you to disciplinary action as described in the UW Student Conduct Code.